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HMG1101 Intro to Hospitality Industry

2010-02-17T21:38:00.000+08:00

Hello all! Welcome back!
I know it's been a while that I didn't update any post in here. But this is it!
Post under is for Lance. :)

The Task
You are required to apply your knowledge from Introduction to Hospitality Industry in researching and presenting your findings on the following:-

1. The title of your Term Project:-
The Benefits of Hosting the Dragon Race boat to the Hospitality Industry of Sabah. (Project Brief)
Recently, the American Government issues a warning that Sabah is under threat from foriegn subversives. How bad was the effect on the Tourism industry of Sabah? (Assignment)

2. The brief should include the following headings:-
Introduction, Location, Strength, Weaknesses or Drawbacks, Grey Areas, Your Recommendations, Closing.

Report on Presentation Format:
Cover Page
Table contents as of point no.2 the task requirement
Font 12
Double spacing
Arial
Bind it
1000 words

Submission:
Not later than 1 month after initial briefing (25.02.2010 before 5pm)

TMG2101 Calender

2009-09-09T18:40:00.010+08:00

Hello everybody~ students~ dears~ and fellows~ HAHA!
Say Good evening to Chloe~ *listening*

Well well..
Now here's the calender!!

2nd Week
10 September 2009 - 15th INTIMA Election Day *Please go and put your votes
10 September 2009 - Draft of Public Presentation Script to Miss Venezuela
11 September 2009 - Draft of Public Presentation Script to Miss Venezuela

3rd Week
14 September 2009 - Quiz 1 (CANCELED)
14 September 2009 - Submission of the 'additional' Assignment 1 where we pick numbers
Things that we need to include are (There is no restriction of how many personality you wanna choose)
a. One of the 6 major personality
b. Personal traits
c. Recommend for improvement (positive)

15 September 2009 - Test 1 (Unit 1 to 3)

4th Week
21 - 25 September 2009 - Submission of Public Presentation Script

5th Week
29 September 2009 - Public Presentation
02 October 2009 - 'Additional' Assignment 2
Question: What did you do for the past 2 weeks on improving or building your self esteem?

6th Week
05 October 2009 - Test 2 (Unit 4 to 5)
05 - 9 October 2009 - Submission of CV and Portfolio
09 October 2009 - 'Additional' Assignment 3
Question: Who influence you most in your life? Why and How?

7th Week
15 October 2009 - Interview
16 October 2009 - Interview

Student's Pictures Before, During and After Trip to Weston

2009-08-20T21:22:00.007+08:00

こんにちは
Picture Below: The reason why we dress in that way. It's raining.. haha!

Picture Below: This is how human act when they saw foods.

Picture Below: Walking... Jenette scares chicken!

Picture Below: Same, walking to the area where everyone need to get in to the boat.

Picture Below: Jenette is taking a movie.

Picture Below: Zul and Lance. They are the only guy who joined this trip.

Picture Below: Felisia and Lisa. *Peace to the world!*

Picture Below: Zul, Chloe, and Lance. They are sitting behind and we are trying to take picture together.

Picture Below: Felisia, Lisa, and Peggy. They are enjoying the view and searching for monkeys.

Picture Below: Chloe, Zul, and Lance again. The guys posed this time. =)

Picture Below: Peggy and Jenette. The best picture.

So these are the pictures that we took! Hope you love it!
♥ ♥ ♥ ♥ ♥ ♥ ♥
Seven hearts means seven people went to the trip!

The travel company that we joined is
www.tropicalholidaysparadise.com

Trip to Weston Wetland Sanctuary

2009-08-20T21:20:00.001+08:00

Hello everybody!
It's such a great opportunity to write in again!

Now let's go to the main point. Welcome to Weston Wetland Sanctuary!

Going there, we need an approximate of 2 hours 30 minutes to reach. Passing by few places from the city which there are Putatan, Papar, Beaufort, and so on. Weston Wetland Sanctuary is located further more of Beaufort and near to Sipitang.

By that time, we departed from Putatan at 1pm straight and reached Beaufort. Due to the case of raining cats and dogs, the guide was worried about us getting wet and cold once reach Weston Wetland Sanctuary. Some more, he said "As the boat is moving, the wind blows." So, we stop at Beaufort for a while just to buy raincoat. Thumbs up for the service of the guide.

Picture Below: Town Centre of Beaufort

Picture Below: Pass by the Beaufort Bridge and saw the Padas River.

Finally we have reached Weston Wetland Sanctuary and the rain is getting smaller. First, we will be having our short walk into the village by walking on the timber path ways. Then, we will be visiting one of the houses in the village and entertained by the villagers by serving their local cakes (kuih muih), tea and coffee. From there, everybody are able to learn the culture and the lifestyle of the locals.

As the time pass by, it's time for us to continue our journey! First, we will take a short walk to go further into the village and take a look at the scenery. It is beautiful, calm, and mysterious as you can see from the pictures below.

After that, all of us went in to the boat and sat properly with safety jackets. We came across with the Birds, Proboscis Monkeys (they are huge) and Silver Langur! There are a lot of them swanging and jumping around. Plus, we are able to spot the young Proboscis! Some might just sit there without moving and some are 'dating' the other Proboscis. Definitely you are able to take a lot of beautiful pictures along the journey. Other than that, there are cows and crocodiles!

Picture Below: Can you see two faces on the sky? It's like kissing

As the journey continues, we saw the sunset and it is beautiful. When it is going to dark, we are able to taste the foods that have been prepared. It is delicious and fresh.

In the end, there will be suprises! Want to know what is that?

Explore it yourself!

Hint: Stars

Other Pricing Techniques

2009-08-14T01:14:00.003+08:00

Let's GO!

1. Promotional Pricing
- Companies used as they temporarily sell products below their normal price.
- Often done to introduce new or revamped product (Which means let the product alive again! if i'm not mistaken).
- For example, 0 air fair offered by Air Asia

2. Product Bundle Pricing
- Used when a company combine several of their products to promote them as a package.
- For example, Tours offers in packages

3. Discriminatory Pricing
- Allow an organization to sell a product or service at two or more prices with the product cost are the same.
- For example, Local and International Tourist

4. Price Spread and Price Point
- Price Spread is where the price of the product that suit the budget of all markets.
- Like it is affordable to everyone.
- For example, Parking tickets fees

- Price Points is where the price setting in between of lowest and highest priced item.
- For example, price of dishes at RM5 to RM10 or RM10 to RM20

5. Discounting
- Offering a special price to attract customers
- For example, Airline or hotels will offer discounted rates in low season.

6. Yield
Don't care about this la. lol

NOTE: Most of the explanation are same as what stated in the notes. You know why? Because I can't find any of these in the marketing book that on my hand.

And! I think probably the lecturer will ask for 5 answers from here.
So, forget about Yield. BUT I'M NOT SURE! DON"T BLAME ME AHH!! hahahha

Good luck!

Pricing Strategies for New Product

2009-08-14T00:58:00.003+08:00

There are three Pricing Strategies for New Product
1. Prestige Pricing
2. Market Skimming
3. Market Penetration

Now let's see which I should explain...

Anyway, the Market Skimming and Market Penetration is the same as which you had included in the Product Life Cycle. Remember when in the "Introduction Stage"? It carries the same meaning. So, no need to worry about those two.

1. Prestige Pricing
- Setting high prices to position a product at the upper or luxury end of market
- Producing a high quality and charging the highest price.
- For example, Mercedes Benz and Rolex

Why they are considered as Prestige Pricing strategies?
This is because both brands are branded goods which have high quality and standards.
That is why you won't find them selling in Putatan. LOL.
Mostly you will find it in where? Town area.

2. Market Skimming
- Setting high prices at the launch stage and lowering slowly as the product becomes mature. (Same in PLC right?)
- Most product are in high demand in the early stage of the life cycle.
- That is why using Market Skimming may lead to profit maximization.
- For example, Handphones

3. Market Penetration
- Setting at lower price to get maximum sales and market share.
- Increase price slightly in the future.
- For example, (ehhhh...... ) haha!

Happy Reading!

Functions of the Distribution System

2009-08-13T17:37:00.002+08:00

There are 6 Functions of the Distribution System
1. Acquiring Information
2. Promotion
3. Contact
4. Negotiation
5. Physical Distribution
6. Financing

Let me introduce ^.^

When you see the word ‘function’, straight away you think in your mind of the word “WHY?”
Or else, remember the “5W1H” or in the other way round which is 1 husband have 5 wives. (like Zul. Lol.)
You know what this means?
1 H is How
5 W is Who, What, Where, Why and When

Ask yourself, “Why Distribution system needed in a company?” or “What is the use of it?”
Then you’ll know how to answer and elaborate all of these.

Distribution - Direct and Indirect

2009-08-13T17:14:00.002+08:00

Distribution is considered as ‘Place’ in marketing mix.

There are 2 types of distribution, which are…
1. Direct Distribution Channel
2. Indirect Distribution Channel

Now let us go into these two distribution channels

Direct Distribution Channel
It is a channel which a company delivers its product to the consumer without the outside assistance of any intermediaries. For example, Bed and Breakfast.
This means that, if a company uses Direct Distribution Channel then they deliver the company’s product or service without any middle man. They do everything on their own without any help from the outsiders.

Indirect Distribution Channel
It is a channel which a company delivers its product to the consumer with the assistance of independent intermediaries. For example, Travel agents, Tour Operators, and Travel Specialists.
This means that, if a company uses Indirect Distribution Channel, they will need the help of middle man as to attract consumer to the product, service, or destination. You can give more explanation by saying that “Travel Agents help a company to...”

Good luck!

Tips for Marketing

2009-08-13T17:10:00.000+08:00

Chapter 3
Tourism Marketing Environment

Chapter 4
Marketing Information System
Marketing Research

Chapter 7
New Product Development (NPD)

Chapter 8
Product Life Cycle (PLC)

Chapter 9
7 Factors Determining Pricing Decision
3 Pricing Strategies used in Positioning
3 Pricing for New Product
6 Other Pricing Strategies

Chapter 10
2 Types of Distribution
6 Functions of Distribution System
4 Marketing Intermediaries
4 Functions of Travel Agent

Chapter 11
5 Types of Advertising
Word of Mouth - 1o reason of word of mouth
Note: There will be a question which include the whole topic of Chapter 11. So Read all Chapter 11 better.

Tips for Moral

2009-08-04T21:17:00.003+08:00

There will be 3 sections in the Final Exam for Moral

Section A: Objective (40marks)
Section B: Short Answer (20marks)
Section C: Essay (4 Questions only need to choose 2)

Essay either will come out the topic or chapter of:
1. Moral Standard/ Value/ Religion
2. Religion (Islam/ Christian/ Buddhism/ ...)
3. Theory (Consequenism/ Non-Consequenism/ Utilitarianism/...)
4. Moral Issue (Examples will be from Group Assignments)

Tips for TMG2106

2009-08-04T20:49:00.004+08:00

Hia everybody!
It's been a long long time I update this blog with words and stuffs about our subjects.
Well, not to worry because now I'm going to post up the tips for TMG2106!

Enjoy and study well!

Unit 1: Five General Functions
Unit 2: Four Managerial Skills
Unit 3: Three aspect of Delegations and Performance Appraisal (No need to study The Control Process)
Unit 5: Two types of Theory (No need to study Vroom's Expectancy only)
Unit 6: All (No need to study Task Oriented vs People Oriented in Page 2 and Situation Theories in Page 5 & 6)
Unit 7: Which you feel it's important

To be continue...

July Updates - Going on a trip to Weston, Beaufort Sipitang

2009-07-20T19:22:00.007+08:00

It's been so long that I didn't update.
Currently all the students are having their test, assignments dues, and so on. Including me as well and I am really really tired for this semester. All the students are rushing their works and the tests are going on this week. Yet, the final examinations are just around the corner.

Anyway,
I'm currently plan to organise a trip for the Diploma in Tourism students.
Whereby, we are going to WESTON, Kota Kinabalu, Sabah!
I don't know whether do you guys heard about this place but you can ask me or Zul about it as we been there but not in the same time and year. Lols.

Date: 15 August 2009
Place of Meeting: Carnation Hall (1pm)

Weston is located between Beaufort and Sipitang. Therefore, we might need to have a transport to go there. Thanks to Tropical Holidays Paradise Tours and Travel Sdn. Bhd. for helping me in organising this coming trip. If you guys are interested in knowing this company, here is the website

In Weston, there will be a Malay house visiting. From there, we are able to have our afternoon tea by listening to the story of Weston and the histories of how they came to Sabah. If I'm not mistaken.

Next, we will walk pass the village and go on board in a boat where we need to explore the sea. Where there will be a sight seeing of monkeys. Silver langur, Proboscis, and so on. We are allowed to take pictures of the monkeys but there are rules.
1. You can't be too noisy as the monkey will know and will be afraid.
2. Don't jump on the boat as we are on the sea.
3. It will be told by that time haha

More to say,
In the late afternoon, we will proceed our journey to explore crocodiles. Don't be scare when you exploring the crocodile even though you are afraid of that. It is safe in this journey and you all just having fun and excitement right? Try it! Be brave and be adventurous!

At night after the crocodile, we will have our dinner in the restaurant.
They serve the best seafood with the shrimps are fresh and big. For me. The foods there are just nice and delicious. Their services are good as well as they are treating you as a family. But, before going to the restaurant, there is a suprise.
I can't say what is that as it is a suprise right? but I can tell you that it is beautiful and it can shine~ LOL!

Anyway, I have to end this now.
I can't say more about this Weston because you have to explore it yourself!
I attached some pictures for you all as to give you guys an idea how Weston are. Do ask me about this trip when you all see me ok?

Ticket selling for Inti Nite 2009

2009-06-25T23:15:00.001+08:00

Inti nite will be just around the corner!
Have you bought your tickets yet?

This year, Inti College Sabah will have a masquerade night.
Never heard it happen before in Inti College Sabah?
Then you should join us!
Tickets will be selling at a small counter depends on the time that they open or you can purchase from the reception area by filling your name and details or which mask do you want.

Ticket: RM55 including plain mask. Top up RM5 to fancy mask. (Cheap!)

Non Inti College Sabah students are welcome too!

Inti Nite 2009
Time: 7.00pm to 11pm
Attire: Anything that can match with your mask
Dinner: Buffet
Venue: Berjaya Palace (So you can be prince and princess for that night as they going to be held in Palace)

There will be entertainment of course!

See ya there!

Tarence

2009-06-24T23:24:00.000+08:00

It's a shock that Tarence went back to his hometown, Kudat.
When I heard that he is going to withdraw, I'm in shock and I thought it was not true as the guys always plays around. Lol… Right?

Tarence sent me a text message and he was saying ‘goodbye my sweet friend’ and so on and my tears nearly drop down.
What to do? People come and go but friendships stays in our heart always and forever.
Lots said that it’s hard for you to say goodbye face to face and I knew how it feels. I’ve been through it when I left Kuala Lumpur.

But always remember Tarence, that’s not a forever goodbye if you really said it. You can always take a short holiday to come back here and we can gather around, chit chat like before and have lunch as usual. Or else, we are the one who will visit you in Kudat because I NEVER BEEN THERE!
So, you have to be our tour guide.

Chloe’s Wish list:
1. Go Tarence house and visit (if can)
2. Tip of Borneo
3. Eat
4. Jump
5. Play
6. LOL!
7. Group picture!!
Who wanna follow? Put your feedback in the by clicking ‘Post a comment’. Thanks!

The good news is, he had been offered a job and congratulations to you!
I don’t know it’s a good news or bad news. You tell me then haha.

Dear Tarence,
Too bad I can’t be fierce to you anymore for I wanted you to be confident. So sad I cannot marah marah you already. Lol. And more, when I fierce to you, you just give me --à (^_^) this face until I cannot marah you.
Be strong, be brave and be confident as I always told you, Tarence.
I know you can do it! I see lots of changes in you like you voice up more than before. It’s true!
I knew you are a very hardworking guy and you never easy to give up. I can see by proving that, you really put effort in your last test although you knew that you are leaving. I remembered you asked me about marketing and you struggle for that.

You can always come to this blog as you are part of our family as well.
We can facebook and Friendster as usual!
I wish you all the best in your life and successful.
Jadi boss sudah, must belanja ya? Haha. Just kidding.

P/s: You will be my ‘son’ always. Haha! Ah boy~

Love,
Chloe

Picture Below: Small Family

Picture Below: Medium FamilyPicture Below: Big Family

Characteristic of Service Marketing

2009-06-16T01:21:00.003+08:00

Unit 2

Can I just type? LOL..

Intangibility:
Service products cannot be tasted, felt, seen, heard or smell. Prior to boarding a plane, airline passengers have nothing but an airline ticket and a promise of safe deliver to their destination. To reduce uncertainty caused by service intangibility, buyers look for tangible evidence that will provide information and confidence about the service.

Inseparability:
For many service, the product cannot be created or delivered without the customer's presence. The food in a restaurant may be outstanding, but if the server has a poor attitude or provides inattentive service, customers will not enjoy the overall restaurant experience. In the same way, other customers can affect the experience in service settings.

Variability:
Service delivery quality depends on who provides the services. The same person can deliever differing levels of service, with a marked difference in tolerance and friendliness as the day wears on. Lack of consistency is a mojor factor in customer dissatisfaction.

Perishability:
Services cannot be stored. Empty airline seats, hotel rooms, restaurant covers; all these services cannot be sold the next day. If the services are to maximize revenue, they must manage capacity and demand since they cannot carry forward unsold inventory.

Marketing Management Philosophies

2009-06-16T00:10:00.006+08:00

Remember:
There are only 5 concept of Philosophies
1. Manufacturing Concept aka Production Concept
2. Product Concept
3. Selling Concept
4. Marketing Concept
5. Societal Concept

Let's begin shall we?

1. Manufacturing Concept aka Production Concept
Manufacturing = Processing
Company who uses this concept will think that the final customer will love products that are available and highly affordable. In this case, when they use this concept, they should focus on improving production and distribution efficiency.

But bare in mind that, this will not be perfect because if the management only focuses on the production, they will tend to forget about what the customer wants.

Lecturer's example:
Henry Ford's Model T.
"You can have any colour you want as long as it is black", he said.
In this situation, he can't improve it's productivity for the choices of colours because the product's cost is too high in making thousands of cars. More to say, they only provide one colour which is black. This means, they didn't think of the customers. Take yourself as the customer, what colour do you want? Green, Blue, or White?

2. Product Concept
With this concept, the consumer prefer existing products and products forms.
The management will only improve the product's features, functions, colours, design, quantity, and so on.

Lecturer's example:
The Mouse trap = Product
The management's existing product are mouse traps. So, they have this idea of product and they wanted to improve it. Year passes by, the mouse trap are more and more high standards. The bad thing is, they never thought new ideas of product like "Ridsect" or "Ubat Mati Tikus".

3. Selling Concept
You did the assignment. So I asume you know.

4. Marketing Concept
You did the assignment. So I asume you know.

5. Societal Concept
Societal = Social
So, it's open to public.
Societal marketing is link to some walfare like WWF, in doing charity, fund raising or donation.
In this case, when a company is applying societal marketing, part of the money that earn, will donate to WWF as a charity. Therefore, it is not only company and the society walfare who are satisfied but customer also satisfied for this society marketing because they also want to be part of this.

Chloe's example:
Body Shop, is a company that against animal testing (anti animal testing). So, the customer buy Body Shop's product because they also want to anti animal testing.

Core Marketing Concept

2009-06-15T21:17:00.008+08:00

Unit 1

Core Marketing Concept
1. Needs, Wants and Demands
2. Products
3. Value, Satisfaction, and Quality
4. Exchange, Transactions, and Relationship
5. Market

The 1st one "Needs, wants, and demand"
Needs, is something that we learnt in our TMG103 Fundamental of Management.
You can take the Hierarchy as on example of "Needs". So, refresh back to your studies.
For example:
Basic needs= Foods, Shelter, Clothes

Wants, is something that human get from different culture and personality.
This can be say "Human wants is to satisfy their needs". How? Let's see..
For example:
Foods is our "needs".
In this case, you can choose to have Chinese cuisine, Italian cuisine, Indian cuisine and so on. This is your "wants".

Demand, is from the human wants that are backed by the buying power.
Have in mind that, "buying power" is a disposal income. Which means, if you have RM2k and you have to settle all your bills including car loan, house loan, insurance and so on. After you settle your bills which cost you RM1,200.
You left RM800 right? That is your disposal income.

Clear now? Ok.. continue.

For example:
When you have save up your disposal income, you have additional money.
Now, choose between two places. France and Kuala Lumpur, which you rather travel? (This is your "wants" because you have choices to choose.)
If you really have disposal income, of course you rather go France. Kuala Lumpur just nearby.. can easily go. So, this is part of your lifestyle as well.

The 2nd one, "Product"
Think this widely. Product is not only a physical stuffs like a bottle, a car, or anything which also known as "object". Product also can be say as anything capable to satisfying a need and want. No matter it is Tangible (can see can touch) or Intangible (cannot see cannot touch). There are many products, which are experiences, persons, places, organizations, information and ideas.
For example:
Experiece (Intangible) is a product. Why?
When you get an experience, it actually satisfied your needs and wants.
You had gain your experience in travelling to France.

The 3rd one, "Value, Satisfaction, and Quality"

The 4th one, "Exchange, transaction, and relationships"

The 5th one, "Market"
I bet you guys know!

The Role of Supervisor Part1

2009-06-14T23:49:00.005+08:00

Who is Supervisor?

Your notes says,
“Supervisor is any person who manages people in making products or performing services.”

This means,
Supervisor is the person who takes care of the people who are under him or her which provide services and making products.

For example:
Supervisor= KFC's Supervisor
People who are under supervisor= The Cashier/ Waiter

In this case, the Cashier is the service provider who provides services and making products. The Supervisor is the one who observes and manages the Cashier which serving/ taking order (services) of the Customers.

Have to make sure they serve the customer in well manners. The foods are decorated nicely, and make sure they take a correct order and so on.
Attention: Please don’t take this as an example for exam.

Continue with the passage in your notes,
“A supervisor is responsible for the output of the people supervised- the quality and quantity of the products and services. A supervisor is also responsible for meeting employee needs, and ensures producing goods and services by motivating and stimulating employees to do their work properly.”

This means,
The responsible of a Supervisor is to make sure there are NO mistakes of the output (quality and quantity of the products and services) that may caused by the people who are under the Supervisor. If the employees (who are under the Supervisor) made mistakes, it is the responsible of the Supervisor to deal with it.

The Supervisor also need to understand what the employees needs and find ways to motivate them as to perform well in their (employees) results.

Understand kah?

Start your studies now!

2009-06-11T20:31:00.002+08:00

Can't believe its actually a month that I abandon this study blog. Haha.
I admit I'm lazy.. and I'm still on a honeymoon mood.
Lengang lengang there.

But no worries!
I will start our studies soon.
Maybe today if possible after I bath! LOL.
I'm smelly now from Pilates class.

Vote for Sipadan Island, Malaysia!

2009-05-10T12:46:00.001+08:00

Have you vote for Sipadan Island?

“The only oceanic island in Malaysia which rises 600 meters from the seabed, Sipadan Island is a world wonder in its own right. It is formed by living corals engulfing an extinct volcano cone which took centuries to develop. Located at the centre of the Indo-Pacific basin, Sipadan Island has one of the world’s richest marine biodiversity in its ecosystem. Emerging from 222 participating countries, Sipadan Island has been nominated as one of the 261 qualified national and multinational nominees.”

-taken from http://www.votesipadan.com/

Now since we are Malaysian, we should vote for ourselves.
Sipadan Island had been chosen in 7 Wonders of Nature!
It’s a big thing you know?
Not only help Sipadan Island but help Malaysia to spread words of Nature!

Some more, we are Tourism Student and this will bring good things towards our future!

To vote for our wonderful island,
Kindly click here
http://www.new7wonders.com/

Choose 'Island' then 'Sipadan Island (Malaysia)

Other than that,
People now can vote by telephone from every country at any time! For international telephone voting, there are 3 steps:
1. Please dial 00 41 77 312 4041
2. At the end of the msg, after the tone, insert 225 (Sipadan digit code)
3. Heard the “Thank You”, then you are all done!

Let us know more about Sipadan,
Kindly click here http://www.sipadan-resort.com/

What you waiting for?
Come on and let us raise up our vote for Malaysia!

Know more abouot Sipadan (YouTube)

Pictures Below: All from Sipadan

Mantanani Island

2009-05-06T23:25:00.006+08:00

I have this idea from Aunt Rebecca (Pilates).

She asked me did I talk about places in Sabah in this study blog.

'By this time.. I haven't really include that', I said.

So, I was thinking....

"It is a brilliant idea to include by letting us know where are all those attractions!"

Because since we all are tourism students, its not a bad thing for us to know more!

Correct?? Agree??

If you Agree, put your comments and tell me!

Tell me if you Agree.

Tell me if you have places to Discover.

Tell me if you .......

Let's see what we have here...

I just let the pictures do the talking okay?

Here we go!

I took all these pictures from the Internet.

Here I like to say, its true that you can swim with the Dugong!

People can have activities like snorkeling, diving, and so on.

The new INTI

2009-04-29T15:44:00.004+08:00

Hi everyone!

Here, I hope you all will understand a little things about Inti.

Last semester have you seen our school starting to but another logo and name?

Where by its name is ' The New INTI '.

I think you all should understand this and see through it.

Here is the website..

http://www.newinti.edu.my/

So in here, you all can see why they make it ' The New INTI '.

It's actually a good thing.. I had see through it a little.

.
Saying that INTI is part of Laureate Education Inc.

Which means, we now are truly an international college and university!

In Malaysia, Inti is the first to be in Laureate.

This is what Laureate says about INTI.

"INTI Education Group (Malaysia) Established in 1986, INTI has a strong reputation for providing quality higher education throughout Malaysia. In the last such awards offered, INTI was recognized by the Ministry of Higher Education as having the largest number of accredited programs and highest international student enrollment."

You can see all the colleges and universities that join the Laureate Education Inc.

This includes INTI Education Group which also Inti College Sabah because we are INTI.

This is Laureate's website

http://www.laureate-inc.com/

If you all are interested to see more,

From here by these website

http://www.laureate-inc.com/univCampusBased.php and

http://www.laureate-inc.com/univMap.php

I'm thinking, does this means we have more choice of uninversity for furthering studies?

Since Laureate offer more than 130 undergraduate and graduate degree programs and specializations.

We have to find it out!

Abacus Training Centre, Kota Kinabalu

2009-04-27T12:00:00.001+08:00

Do you miss Abacus Training Centre?
Do you miss how Mr. Andy talk and teach us?
Do you miss out lunch time that we can eat fast foods other than in Sempelang?
Do you? Do you?! DO YOU?!?!?!

Let me give you a tour for that. Haha

Picture Below: The Building where Abacus training centre was located inside

Picture Below: The Logo of KK Times Square (It Turns!)Picture Below: Before you enter...Picture Below: The ComputersPicture Below: Most memoriable rubbish

Abacus Training is needed for doing ticket reservation.
It's a system that links to the airlines to book and make reservation for customers who wants to travel. Other word for that "CRS", Computer reservation system. So you do everything in computer.

To see something related to this, Click here

I found something related to Abacus.. Wanna see?
It's totally different and this Abacus are also known in World Wide.

Picture Below: This is also Abacus!

Famolicious

2009-04-25T21:43:00.000+08:00

Famolicious is a word combined from Famous and Delicious.
Ignore this.. it's my idea anyway haha.

Back to the day where we had our Inti College Sabah Open day.

For those who are incharged on that day had took few pictures by some teachers. I think Mr. Micheal took our pictures right? Afterthat, they put it in the Sabah Times Newpaper and here it goes..

Picture Below: The whole page from the Newspaper

Picture Below: Close Up

BBQ Beach Party at Tanjung Aru

2009-04-20T00:05:00.005+08:00

Hia Everyone!

WARNING: BEFORE YOU READ THIS POST, PAUSE OR STOP MY BLOG'S SONG ON THE LEFT 3rd ITEM

It’s been two days we didn’t see each other and I hope you all having a wonderful holiday with your friends and families back in your own hometown!

Have anybody having a soar throat after the beach party?
I have a little and I’m working on it. Haha.
Sorry for the late uploads.. because I was collecting pictures from Jenette to combine.

Anyway, here I would like to talk first about our beach party right after the examination.
It’s simple yet we had fun there.
But before that, we had this meeting in school by our Dean and I thought there are some serious issues but… It was not what we expected. I also don’t know why this problem suddenly occurs right after the exams. Weird.

Second issue, just before the BBQ party on the beach, I was trying to call everyone for not to be late and student have to be punctual for the bus never waits for people and we had mention earlier that the party is going on at 2pm. Some people were not answering calls and some was like never even want to care about it or my calls. Ended up, there are only 9 people following the bus and we paid for RM45 (I'm kinda disappointed). Btw, I’m not following the bus so I can’t help it too.

For those who followed Jenette’s car, I would like to say Thank you to Jenette, Lance, Tarence, Zul, and myself for helping from
1. Oten’s House to get the BBQ equipment.
2. Chloe’s house to carry the foods and relax for a while. Tarence played my piano as well and he is a quick learner!
3. Jenette’s House to carry foods as well. Lance and Tarence enjoyed by playing with the dogs. Zul meet up with us at Jenette’s place and he followed our car.
4. Zul , Tarence and Lance who light the fire for BBQ and their hands really burn out. Masak sudah! haha

Between that, we were having this crisis of car matters. Who want to about it?
Well, Jenette’s car didn’t work in the middle of the road. So, all of us who are in the car gone PANIC and Jenette keep on calling her dad for help but we all manage to reach Beach 2 by stopping and struggling half way on the road and people keep ‘beep’ us for that. So bad.

Okay, back to business.
I uploaded the video I took and some pictures. I put the pictures to slides in this blog because I don’t want it to be messy and there are so many of them; those who want the copy of the pictures can copy from my Facebook or Friendster (if you have my account).

Video: Click Play!

Pictures: Click Play!

Special Thanks to all of you who participate and help in cooking and cleaning and thank you for your understanding in charging extra money from you all as we go over budget.

See you all after HOLIDAY!

TJA1120 revision...

2009-04-16T22:01:00.005+08:00

TJA1120
Paper will be consists of…

1. Greetings phrase
If the questions ask you to define pictures or phrase of words, then you need to put in the Hiragana of greetings.
Bare in mind, greetings normally used in Hiragana.
For example,
Good night = おやすみなさい (oyasuminasai)
Good bye = さようなら (sayonara)
Excuse me = すみません

2. Objects with pictures
This is to define and answer in Hiragana or Katakana of what is in the picture that has shown. Maybe it’s an object or human, you’ll never know.

3. Dates, Day, Month will be given in Hiragana then we answer in English
Lecturers ease our mind by giving us a easier question this time. All we need to do is answer in writing English words to fill the empty place.

4. Rearrange sentences
This will show in a messy form of message where by students need to rearrange the sentences by defining. For me, the last word which is the easiest "です” and so on

5. Sentences parts.
For examples, は, へ, も, を had shown in the question paper and all we need to do is apply to the empty place.

6. Fill in the blacks
Answers will be given in a box and you choose to answer

GOOD LUCK TO ALL OF YOU AND HAPPY HOLIDAYS!!!

Flight Reservation Revision...

2009-04-15T23:41:00.003+08:00

Hey guys!
I just remembered that I post TMG107 Unit 3 about the airfares earlier in..
Februry or January I guess.

So, have a look by clicking the link below
http://studywithchloe.blogspot.com/2009/01/unit-3-fares-and-pricing.html

GOOD LUCK TO ALL OF YOU!!!!

Wow.. what a short short post. LOL

TMG1105 Revision

2009-04-14T19:00:00.000+08:00

Hi everybody!
I'm extremely happy (LOL... english pula) that students come in and out to this blog and some just stay in this blog like Leo. Hahahaa.

Actually I have no idea of how this paper can come out because mostly in the notes are stories.
Probably you all may have to treat this subject as a story telling.
Write whatever you wanna right as long as it is logic.

And more, Miss Venezuela had given full explanation in the notes so I think I don't need to type here la..
The notes that given by her is superb already.
But, if really have things to ask, then you guys tell me then I try try to help help. LOL

Unit 1
I had post it in this blog during the early February.
So, you all may read through by clicking the link below.
http://studywithchloe.blogspot.com/2009/02/unit-1-identifying-and-categorizing.html
I tell you ahh.. it's almost same in the notes.

Unit 2, 7, 8, 9
Read yourself (Chloe so bad hahha)

Unit 10
The Planning Process

I'm giving a very very very simple example only.
Don't follow exactly but just have an idea in your mind okay?

Now since you are developing a local destination, you must need to make plannings.
Plannings of...
What visitors you wanna attract (market)? Which place you are deciding to do the development?
Do you have enough money to make this destination? How big is your project?
Future Problems: When the economy is down, what will you do to overcome?
Everything needed to be think in doing plannings.

Let's take... ERmm... (I'm out of ideassss...)
Okay! Let's take One Borneo.
Now, I want you all to pretend that One Borneo haven't open yet.
IN YOUR MIND : No One Borneo!!! (Sorry laa.. haha)
NOTICE: 1 BORNEO DEVELOPER and CLIENT PLS DON'T SUE ME, JUST EXAMPLES FOR STUDIES

Here's the story.
Before 1 Borneo open, the developer must have plannings with his or her friends. Maybe share holders?
Then.. planning comes to their head.. *thinking thinking*

1. Define the system
Developers start with the objective. Objective is something that you planned and you want it to happen (maybe).
So, the developer think of what market they want? Locals or Foreigners? and so on...

2. Gathering Data
Then the developer ask his or her friends who wanna join venture with the developer about what they need to open in 1 Borneo and so on..

Case 1
"Ah.. LingLing, do research of how many storey we need to develop if we want to open 5 star shopping mall ahh!"
"Okay okay, I'll check in the internet"
So, they gathering datas by internet...

Case 2
"Haiyo.. City Mall don't have cinema oh. Our future 1Borneo want cinema or not? Which cinema good?"
"I help you to do survey from the locals", said Ah Beng
So, they gathering datas by survey...

3. Analyze and Interpret
After you gather all the datas, you need to make a conclusion or summary.

Case 1
"LingLing, how was your research for 5 star shopping mall?"
"Want to include hotels then can be 5 stars oh!"
"Ok ok then we think about it"

Case 2
"Ah Beng, due to your research, do we need to include cinema?"
"Oh yes! Everyone loves it and we have 98% of people who say YES!"
"Ok, which cinema?"
"GSC"
"Good, then we need to discuss with GSC boss"

4. Create the preliminary plan
The developer need to go on with his or her plans by hiring architect, engineer, quantity surveyor (like me!! haha), contractor, and so on. Why? Because they need to discuss everything include the design, the stability of the building whether the soil (tanah) can support this big building or not and maybe the materials, the cost, and so on. If you don't discuss with this people, who knows the soil can't support this big building and BOOM!? So, is a must to discuss with QS (me)~~ LOL

5. Approve the Plan
After the professional people approved that "This 1Borneo plan can go on wooo~"
Then, they will start.

6. Create the Final Plan
Now, when a building haven't finish develop, of course it will be dirty and full of soils, aggregates, water, and so on right?
So, you won't make your landscape before a development. If you do, waste your money only because once your gardens kena cement, then all die. No use.

So the final plan will be, landscape for trees, flowers. How wide of lanscape you want?
Then roads for going in to the shopping mall. How many roads?
Parking outside the shopping mall. How big?

WARNING: All Land must follow the LAND LAW. (TOURISM STUDENT IGNORE THIS)
I include the warning because not everyone know about land law. If you wanna develop, not all the land that people can use. That's why you have to stick to the land law for not respecting the clauses.

7. Implement the Plan
Finally, every plans are approved and the developer's friend also agree.
So, they proceed their work and One Borneo open happily!!

GOOD LUCK FOR TOMORROW!!!

Customer Service Revision Again...

2009-04-13T15:25:00.000+08:00

Unit 7

Benchmarking

Let's take an example.
Company A and Company B, both are supplying Handphones.

Company A, design handphones WITHOUT camera function.
Company B, design handphones WITH camera funciton.
So in this modern days, people wants handphones with camera or not? Want right? "YES I WANT!"
In this case, Company B get more business than Company A.

If you were Company A, do you want to continue your business by selling handphones without camera or not?
No right? You didn't earn anything but just see Company B sellings and they increase their business day by day because YOU DIDN'T SELL CAMERA PHONES!

So you jealous.. LOL
Then you do benchmarking in order to gain your business again.
You do benchmarking to improve your business.
You do benchmarking to set a point to win business.
You use benchmarking as a guidelines and reference point.
Once you make benchmarking you need to process and take action to improve.

So, Company B design the camera phone 2MP then Company A design camera phone with 5MP!
Who win now?
Company A

You see, business never stops and people (competitors) will make improvements to increase business.
Then Company B don't wanna lose and design phones with 5 colours.
Company A know about it and decided to design phones with 10 colours.
Who win now?
Still... Company A

But bare in mind that it won't be Company A always the winner.
Company B might be the winner as well.
Who knows, Company A don't have money to improve their designs?
So, who win that time?
Company B (orang kaya)

So, benchmarking is just like a process of improvement.

Feedback, you know I know.
No need to give you Hahaha.

Picture Below: Sample of Benchmarking

Hope you guys understand what I'm trying to interpret here!

Good luck for tomorrow's!

Customer Service Revision

2009-04-11T12:47:00.001+08:00

Hi guys! It's been a while we didn't meet hahahahha! JUST A FEW DAYSSSS!
So, here you go a summary of TMG1104.
I'm not giving every single tips detailly in this subject because some of them had clearly stated in notes.

Unit 1
We learnt about Customer Services and Customer. So, what is the difference of these two?

Customer Service (Product and Service)
- A service that provides to customers before, during and after purchase.
- Designed to increase the level of customer's satisfaction.
- Make more business by giving good image and reputation to customers.

Customer (Orang)
- An individual or group of individuals who receives one or more product or services.
- Someone who purchase something from the service provider.
- Involves exchange of money and value between Customer Provider and Customer.

Unit 2
We learnt about Personal Presentation where it is related to our own Image.
For example, did you comb your hair and leave it tidy when you serve your customer? Haha.

Now, The Importance of Personal Presentation have to be focus by every human because
it is an important impression towards the company. So if you have this, you will help your company by having....
1. Good image.
2. Repeat Business.
3. Different from Competitors.
4. Profit maximization.
5. Retain customers.
6. Attract new customers.
7. Good reputation.
8. Outstanding.
9. Customer satisfaction.

Unit 3
We learnt about Types of Customers and there are 2 of them which is the External and Internal Customers.
What is the difference of these both?

We take is this way..
Students as the External Customer of Inti College and Lecturer as the Internal Customer of Inti College.

External Customer
- Receive product, services or information. (Student receive education)
- Not part of the organisation who giving the services and product. (Students are not employee)
- Have the right to take business elsewhere. (Students may change school anytime if they're not satisfied)
WARNING: It's just an example ahh. Don't you take this seriously... later I kena buang. HAHA

Internal Customer
- Provide product, services or information. (Lecturer provide education)
- Can be anyone within an organisation. (Employees of Inti College)
- To satisfy the needs and wants of external customers. (Satisfy students by improve their internet facility)

Unit 7
This chapter, our lecturer had skip it and just let us know where is the importance once.
I will try my best to make you all understand about this.

Importance of Assessing the Quality of Customer Service
1. Customer Service Evaluation
When you read the word "Evaluation" isn't it familiar? We, Inti Students do make evaluations of Lecturers and College right? It's the same thing. Once we make an evaluation, Inti College Sabah did change their facilities right? Think about it. Why they let us student do the evaluation? This is because the college wants to hear our words in order to make us satisfied.

So, Customer Service Evaluation also the same. This "evaluation" are given to find out whether the customer are satisfied with the products and services offered.

2. Service Quality Improvement
Let me start with the college thingy first. Okay, after evaluation, of course the management will find out that there are some students are highly dissatisfied or satisfied with the services or facilities. By that, the management will take action to improve our college's facilities and to make the students satisfied. For example, internet lines all over the college area.

So in your notes, it's the same as what I've said. Once the organisation or management understand that they are so damn bad hahaa.. (Don't be rude Chloe...) After they found out there are dissatisfaction from the customers, the management will improve themselve with the comments or feedbacks from the customers.

Try to read all over and over again if you can't understand what I typed. (T.T)

Customer Satisfaction, Customer Retention, and Business Growth.. I don't care la.. It's the same in the notes in Unit 1.
So read yourself okay?

Benchmarking and Feedbacks let me read first..
I'll find ways to make you all easy to understand benchmarking because I also trying to get the point.
I don't promise that I will post it here ahh.. No time No time.. LOL!
Alios! Chaos! Sayonara!

Finals Preparation

2009-04-09T11:00:00.007+08:00

All papers and subjects will be consists of 6 Questions and students just need to answer 4 Question out of it.

TMG1107
Unit 1
1. ARC
2. Types of Flight Services and Air Journeys

Unit 2

1. Reservation and customer services (Pg 10 and 11)

Unit 3
1. Fare rules Calculation Terms (All)
2. Other Types of Discounted Fare (All)
3. Fare Rules (All)
4. Breakdown of Fare Scan Display

Unit 4
1. ARC Ticket Stock (All)
2. Weekly sales report
3. Section of A ticket document
4. Ticket validation
5. Completing a ticket
6. Electronic ticketing
7. Discount fare ticketing

Unit 5, Unit 6, Unit 7 and Unit 8

All

TMG1105
Unit 1 and Unit 2
Focus on the definition which is also the meanings of every subtopic.

Unit 3, Unit 4, Unit 5 and Unit 6
No need study because students had done their assignments with these Units

Unit 7, Unit 8 and Unit 10

All

Unit 9

Read it as a story to understand

TMG1104
Students already know right since everyone was there yesterday.

ENL156
Student focus on Passive and Active better… haha

TJA1120
Paper will be consists of…
1. Greetings phrase
2. Objects with pictures
3. Dates, Day, Month will be given in Hiragana then we write English for answers
4. Rearrange sentences
5. Sentences parts. For examples, は,へ,も,を
6. Fill in the blacks (answers will be given in a box and you choose to answer)

STUDY HARD AND GOOD LUCK FOLKS!

Well done and Good luck

2009-04-07T19:53:00.010+08:00

Well done for those who had finished their tests and practical assessments. I know it’s been a hard two weeks that we prepared for everything as to reach to the TOP!

Now, let me refresh of what we have been through last week, yesterday and today.

Last week we had our TMG104 assessment, TMG105 presentation, Japanese Oral Exams, and Abacus. What more? Did I miss any from it? So, probably we have less stress than before, fewer burdens. (I thought) but then… we still have finals to go next week! Anyway, well done for today and we really have fun by getting on our nerves and frighten ourselves by worrying the system won’t approve (some of them) and we did celebrate our last day by having delivery McDonald in our Abacus class.

Picture of the Day: Rubbish

Tourism students, WE CAN DO IT!

Here I would like to take this opportunity to say...
“Thank you Mr. Andy and Ms Venezuela for guiding us all through the end of our very last class. I believe every student did their best as Miss Venezuela also guides us in class before having this practical assessment. Every single step in the manual had guided us too and for the explanations is also well taught by both of you.”

For achievements, put aside all those unhappy thingy and move forward and have a brighter future! You know who I am saying there… Your studies, your future my dears. There's nothing else for you to wait for but your future because it's the thing that set by you of how you go through it until you reach it or whether you will not.

The road infront of you are always there and open bright for you... Whether you want it or not, it's all your decision.

Open day for Inti College Sabah

2009-04-04T14:57:00.006+08:00

Last two weeks which is on the 21 March 2009, our batch (Tourim Management) had been chosen to help on the Open Day of Inti College Sabah. In this case, all of the students in our batch lend their hands and time to prepare for good. Decorating the place and probably gaining our friendship as well!

Open Day is a day that inviting other students who just graduated their Form 5 or 6. This is an open activity for all of the students to come by to know more about this college and maybe register themselves as the future students of Inti College.
.

Picture Below: Our F4 doing the preparation

Picture Below: Jenette and classmatesPicture Below: DTM batch 5

.
Here, I would like to take this opportunity to thank those who participate in the decoration and preparation before the Open Day. For those who spent their time in the Open Day which is Chloe, Jenette, Lance, Zul, Tarence, and Ish, we gain our friendship and we had fun on that day. Thanks.

For whom that wanted to know more about our school, please check on the website below.
http://www.intisabah.edu.my/

During Open dayPicture Below: Lance and Chloe

There will be more pictures coming on. Stay tune!

Earth Hour ! Vote Earth !

2009-03-22T17:32:00.004+08:00

Many of us in Sabah didn't aware of the news of Earth Hour.
Even for our school I guess.

Since our school are concern about WWF then why there are no one who taking any action to support Earth Hour?

For your information, to participate in Earth Hour, you just need to switch off your lights for 1 hour which is at 8.30pm until 9.30pm. This happened in worldwide! So are you joining or you can vote global warming by leaving your lights on.

Still, there are students who are from the course which concern about WWF never take action yet they still having some event at that time. With this, how can you say you are doing things or supporting for WWF?

"We all have a vote, and every single vote counts. Together we can take control of the future of our planet, for future generations."

All I've seen is that the West Malaysia are doing this lot more than East Malaysia.
I hope we are not that lack behind.
I wish there will be more of the people or company will be joining Earth Hour and together we save the Earth for brighter future. At least the Yayasan Sabah?

We should do this!
So what you waiting for?
Click the icon below or at the top left side in my blog and JOIN!

Expect the un-expectable!

2009-03-03T22:22:00.005+08:00

Well, everyone thinks that shark is the most dangerous species throughout the sea.
Of course they might be dangerous for human.
But to the other creatures in the sea?
I think you need to turn your brain slightly a little bit to play this video!

Tips for Test 2

2009-02-15T22:09:00.003+08:00

Please Refer to page 24, 25, 26, 29, and 31. Yes I know just a few pages but I think it’s hard. For me…

ARC TICKET STOCK (Page 24)
There are 6 types of ARC traffic documents
1. Four-flight Passenger Ticket (manual)
2. Automated Ticket/ Boarding Pass (automated)
3. Prepaid Ticket Advice (manual)
4. Miscellaneous charge Order (manual)
5. Tour Order (manual)
6. Refund/ Exchange Notice (manual)

FYI, ‘manual’ means by hand and ‘automated’ means using the computer.

Simply say that, five of these are an ACCOUNTABLE ticket.
Four-flight Passenger Ticket
- Used for airline transportation or domestic rail transportation
- Only used for 4 times in flight or rail segments
Automated Ticket/ Boarding Pass
- A printed airline ticket by using computer reservation system
- Each coupon is imprinted individually (carbonized)
Prepaid Ticket Advice
- Used to permit issuance of an airline ticket at a location other than the location of payment
- For example, a tourist went to a travel agent and book ticket but he didn’t bring money. So, the agent issued a PTA for the tourist and he can make his payment at the airline with the PTA as the reference.
Miscellaneous Charge Order
- Used for variety of functions including deposits and final payment
- For example, payment of land packages, car rentals, hotel accommodations, and cruise.
- “Only pay amenities on a piece of paper”
- Available in US only
Tour Order
- Only to process deposits or final payment for land tour packages or air/ sea cruise

Simply say that, this is the only NONACCOUNTABLE ticket document.
Refund/ Exchange Notice
- A support document to record and process ticket refund and exchange transactions
- “It’s a prove to refund”

Unit 1 Identifying and Categorizing visitor attractions

2009-02-08T21:41:00.003+08:00

Overall, there are 13 types of attractions
1. Natural
2. Man-made
3. National Parks
4. Heritage
5. Leisure, Sports and Recreation
6. Themed Parks
7. Entertainment centre
8. Farms
9. Gardens
10. Wildlife
11. Historic Houses and Monuments
12. Special Interest
13. Cultural

Natural
- The main spring that drives people to travel.
- For example. Sahara Desert, Ice Caps in Greenland, Great Lakes of North America, foothills of the Himalayas.
- Example available in Kota Kinabalu, City Bird Sanctuary in Likas.

Man-made
- Purpose is to provide education, fun and entertainment.
- For example. Free Entry (Free of Charge): Museums. Charge admission: Theme Parks
- Example available in Kota Kinabalu, City Mosque in Likas.

National Parks
- Reserve land owned by government.
- Protected from human development (eg.buildings) and pollution (eg.factory)
- Located in a place that largely undeveloped.
- Endangered animals can be found, plants and ecosystems, biodiversity or unusual geological features.
- Example available in Kota Kinabalu, Kinabalu National Park in Kundasang.

Heritage
- Describe as an attraction which aims for the ‘time in the past’.
- To promote themselves, museums in villages, town and cities have attached the word ‘heritage’ to attract tourist.
- Heritage attraction cannot change much because they need its original.
- For example, culture and tradition (eg. Kadazan, Dusun, Murut, Bajau, …)
- Example available in Kota Kinabalu, Monsopiad Cultural Village.

Leisure, Sports and Recreation
- Badminton court, gymnasium, swimming pool.
- Pubs, discos, bars and restaurant.
- Fitness centre, spa.
- Example available in Kota Kinabalu, Any hotels.

Themed Parks
- An amusement park that has themed attractions. Food, costumes, entertainment, retail stores or rides.
- Provide outdoor activities (roller coaster rides, live entertainment, shops and refreshments).
- For example, Disneyland by the theme of Walt Disney.
- Always remember that Themed Park and Fun Fair are not the same.
- Theme Park only pay once in a price during the admission.
- Fun Fair need to pay in everything that you want to play but the admission is free.
- Example available in Kota Kinabalu, Water World Theme Park in Taman Tun Fuad Stephens.

Entertainment Centre
- Nightclubs, discos, concert halls, theatres, arenas, and opera houses.
- The bigger the venue, the greater the attraction.
- Example available in Kota Kinabalu, The Whole KK

Farms
- The Public is keen to experience the life on a working farm.
- Farming includes raising crops and animals.
- Although it is only a farm but attracted millions of tourist each year.
- For example, Butterfly farm
- Example available in Kota Kinabalu, De Villa Orchid Farm in Inanam.

Gardens
- Many country houses, palaces and castles have beautiful grounds the attract millions of visitors each year.
- Privately owned a garden as garden centre which become highly popular venues for public
- Example available in Kota Kinabalu, Mountain Garden at Mount Kinabalu.

Wildlife
- Getting more and more popular in tourism. There are 3 kinds!

- Zoos
+ Wild animals are kept in here for exhibition to the public. Zoo means Zoological garden.
+ Normally private owned and exhibit their wildlife to raise funds to stay in business.
+ Example available in Kota Kinabalu, Lok Kawi Zoo in Penampang.

- Safari Parks
+ Allow animals to wander free in much wider enclosure or countryside area. Can view the animals safely
+ Example available in Kota Kinabalu, Kinabalu Park Safari.

- Wildlife Sanctuaries
+ Special reserved for the breeding endangered species. Used to educate the public about the animals.
+ Example available in Kota Kinabalu, Tabin Wildlife in Lahad Datu.

Historical Houses and Monuments
- Ancients’ places, Memorial places, stately home.
- For example, Tower of London.
- Example available in Kota Kinabalu, Tugu Peringatan Kota Kinabalu.

Special Interest
- Medical Tourism
+ Travel to a foreign country for medical.
+ The best is when tourist can do medical tourism while traveling because can pay less.
+ Best location for medical tourism is Asia, Eastern Europe, and Latin America.
+ Example available in Kota Kinabalu, Spa in Hotels maybe?

- Eco Travel
+ Green travel, responsible travel, sustainable tourism, and ecotourism.
+ Example available in Kota Kinabalu, “Save our planet” and “Go Green”.

- Nudist Travel
+ Nude vacations, Naturist travel, or Nakations by doing all kinds of things all without clothes.
+ Mostly available in Germany, France, Canada, UK and US.
+ The reason people want to go there because of the health, equality, and closeness with nature.
+ Not available in Kota Kinabalu.

- Adventure Travel
+ Getting outside and experiencing the world in an active way.
+ Activities: Hiking, trekking, walking, cycling, kayaking, snowshoeing, rafting, bungie jumping and horseback riding.
+ Example available in Kota Kinabalu, Water rafting at xxxxxxxxxxxxxxx?

- Dark Tourism
+ Travel to sites associated with death and suffering; violent death.
+ Example, Ground Zero in New York (natural and man made) or Africa of the Poverty.

Cultural
- Country or region’s culture, especially its arts.
- Focuses on traditional communities who have diverse customs, unique form of art and so on.
- Cultural tourism includes tourism in urban areas, historic or large cities, and museums.
- Showcasing the traditions of indigenous cultural communities (eg.festivals), their values and lifestyle.
- Example available in Kota Kinabalu, Monsopiad Cultural Village.

Our New Picture in Friendster Group

2009-01-31T15:27:00.010+08:00

This will be our new friendster group picture. I found it in google by typing 'dance'.

Picture above have mix up with male and female together so it's suits!

Haha! Somehow this reminds me of us during the Semester 2 presentation.

Give me comment okay? I will change the picture if any disagreements.

Unit 3 Fares and Pricing

2009-01-28T17:00:00.015+08:00

I will not blog about what we have in our book for Unit 1 and 2 because all of it is mostly need to be define. So, you only need to read through.

*FYI, you always need to remember to put yourself as the reservation people. So you won’t get confuse of how to understand all the terms in here.

FARE CALCULATION TERMS (As you know, the word ‘fare’ = Price or Payment)
There are 3 principles to follow when calculating domestic airfares which is
1. Point-to-Point Fare
2. Through Fare
3. Joint Fare

Point-to-Point Fare
When there are stopovers (more than 4 hours), a fare is to be charged.
As you can see in the book, there is an example for Point-to-Point Fare right?
It stated there it is a circle-trip. Therefore, the itinerary contains three fare segments.

Try to understand,
1 segment, there are 2 different places.
When you see the itinerary (grey colour box), look at the dates and the times of each segment.

It is actually more than 4 hours because the dates are over a day. 16 OCT to 19 OCT is actually difference in 3 days!

Through Fare
When there are stopovers (not more than 4 hours), a fare will not be charged in the connecting city.
As you can see in the book too, it stated there it is a round-trip itinerary. There are 2 segments.

Try to understand,
From the table (itinerary), there are 4 segments because they added 2 connecting city in the itinerary which is Cincinnati(CVG) and Denver(DEN). When you see clearly at the itinerary, it shows the same flight at the same day which is 13May.

Have a look at the time now, just focus on the connecting city’s time which is CVG from 820A to 850A. Try to calculate it and the difference between these times are 30minutes. In this case, no fare is charged to or from that city because it is not more than 4 hours by stopping in the connecting city. Same goes to the connecting city DEN. Calculate it yourself!

Joint Fare
To identify Joint Fare, all you need to remember is “connecting between two different airlines”. Means, there will be a charge between two stopover points using two different carriers through specific connecting city.

Try to understand,
There is a Joint Fare between US and NW. Look at the table now.
MCI is a connecting city of DSM to MEM. When they reached to the connecting city which is MCI, a fare is to be charged because they change their flight from US to NW in the same date.

Hello to all!

2009-01-27T12:12:00.001+08:00

The reason that I opened this blog is because that I think if I blog our course subjects in my current blog which is http://angelsbewithyou.blogspot.com/, it will be messy.

Now, Leo was the one who asked me to blog what we had gone through during class and everything which is good, of course. I remember last semester Jenette and I blogged the picture of attractions in our own blogs and it helps some people or students who are taking this subjects.

In this case, this blog only about the subject that we have taught by every teacher in every semester and the things that we had done I hope. Maybe not all because I may need to ask permission of the students whether can I blog some of the stories because maybe it includes them.

I hope you all love this blog.

Here I announce, it dedicate to Diploma in Tourism Management students.